Video Controls on a Windows Computer (PC)

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If this is your first video call, the video panel opens in picture-in-picture mode – with the other caller in the main screen and your image as a small image in the upper right corner. (Or if you are the only participant, you will see a "Waiting for the host" image along with your self-view.)

When you are in a video visit, a self-hiding Control Bar appears below the video image. The Video Control Bar remains visible for only a couple of seconds and then it hides.

  • To view the Control Bar when it’s hidden, move your mouse anywhere in the main part of the screen.
  • To show or hide your self-view, click the self-view image / icon.

Video Control Bar

Speakers - Toggle between turning the speakers on and off.

You've muted your speakers.

To adjust the volume, click the green bar at the bottom of the control bar and change as needed.

Camera / Privacy - Turn your broadcast video on or off.

You've put yourself in privacy mode. (You see/hear others but they cannot see you.)
Microphone - Toggle between turning the microphone on and off.

You've muted your microphone.

Disconnect - End call.

Share screen - Share your screen with other participants. Appears only while the videoconference is in session.

You're sharing your screen and can view it in a separate window.

Share images or PDFs - Share a pdf or image file with other participants. Appears only while the videoconference is in session.

You're sharing a pdf or image files and can view it in a separate window.

Float (pin) a minimized version of the video window to your screen.

You've floated (pinned) the video window.

Keypad - Appears only while you are "waiting for host"

Ignore this control. Only video visit "hosts" need this feature.
Self-view image
To show or hide your self-view, click the self-view image or icon ().

Blur the background.

You’ve blurred the background.

Note: The background blur is available only when using a Chrome or Edge browser. It also uses a lot of processing power, which could affect call quality.

 

Participants Panel

The Participants Panel is where you can change the camera, microphone, or speaker. Also, after the host joins, the panel lists everyone in the video visit.

To show or hide the Participants Panel, click the show/hide arrow on the left side of the video image.

Click to view a list of participants.
Identifies the host.
Identifies a participant.
Control: Opens a panel with control options.

To access options for your camera, microphone, and speakers, click Select media devices.

To close the Control options and return to the Participants panel, click the arrow pointing left at the top of the panel.
  • Select a camera.
  • Select a microphone.
  • Select a speaker.
Click to view app messages. Chat feature is disabled for video visits.