Changing Bandwidth Usage on an iPhone or iPad

Change your maximum bandwidth before you join a video visit.

  1. If you are in a video call, Disconnect.
  2. Go to your device’s home screen, locate the Pexip Infinity Connect app Pexip app icon, and tap to open. A Pexip preview screen appears.
  1. In the Pexip preview screen, click the More () icon under the video preview, at the top right. A settings panel appears.
  2. Tap the Bandwidth link. A Select bandwidth panel appears with four options appears - Low, Medium, High, and Maximum.
  3. Select the value lower than the currently highlighted value. For example, if “High” is highlighted, select “Medium”.
  4. To return to the Settings panel, tap at the top-left of the panel.
  5. To close the Settings panel, tap at the top-left of the panel.
    • The Infinity Connect app changes its maximum bandwidth usage to match your selected level.
    • The next time you participate in a video visit, the new setting will take effect.