Share Your Screen using a Mac

To share your screen, images, or files while in a video visit, use the ‘share screen’ feature.

For example, if you are in a clinical video visit and the doctor needs a better view of something, you can share an image file while in the video visit. Or if you want to share a PowerPoint presentation or YouTube video.

For the best performance, use a Chrome browser.

Firefox does not support sharing sound in shared content.

If Safari is your default browser, see Sharing using Safari below.

Sharing using Chrome

  1. Open the content you want to share (e.g., browser tab, app window, image or PDF file). For the best viewing, maximize the window size.
  2. Return to the video window and click Share screen button (Share Screen).
    Video screen with Presentation button highlighted
  3. Select a sharing option: Browser tab, Window, or Entire Screen.
    Browser share screen menus
  4. If you need to share sound (e.g., a YouTube video), use the “Tab” or “Entire screen” option. Sharing a “Window” does not include sound.
    • If you are sharing a browser tab (e.g. YouTube video), click the "Also share tab audio" option.
    • If you are sharing an entire screen (e.g., PowerPoint), click the "Also share system audio" option.
    • Note: These options do not appear in a Firefox browser. Only Chrome, Edge, and Safari browsers enable sound sharing
  5. Select the desired item that you want to share.
  6. To stop sharing, click Screen being shared (Stop Sharing) within the video window.

 

Sharing using Safari 17+

Note: If you are using an earlier version of Safari and you receive a warning message or cannot share a file, you might need to set your Mac to allow screen sharing.

  1. Open the browser tab, screen, image, or PDF file you want to share. For the best viewing, maximize the window size.
  2. Return to the video window and click Share screen button (Share Screen).
    Video screen with Presentation button highlighted
  3. If this is the first time sharing content, an “Allow sharing” pop-up appears. Select the “Share Window” or Share Screen” option.
    Sample allow sharing screen
  4. Select the content to share.
  5. Select a Presenter Overlay option - small, large, or off.
    Sample presenter overlay options pop-up
  6. To start sharing, click the Share button.
  7. To close the sharing pop-up, click anywhere outside the pop-up.
  8. To stop sharing, click Screen being shared (Stop Sharing) in the video control bar.