Changing Bandwidth Usage on a Mac

Change your maximum bandwidth before you join a video visit.

  1. If you are in a video call, Disconnect.
    If you are not in a video call, open your email invitation and click . An OTN login screen appears.
  2. In the OTN Log In screen, click . A Settings pop-up appears.
  3. Scroll down to the Bandwidth section and click the drop-down arrow. A list with four options appears - Low, Medium, High, and Maximum.
  4. Select the value lower than the currently highlighted value. For example, if “High” is highlighted, select “Medium”.
  5. To set the new value, click .
    • The eVisit app changes its maximum bandwidth usage to match your selected level.
    • The next time you participate in a video visit, the new setting will take effect.